Provide the client with industry proven solutions to their comfort problems. Solutions that go much farther than simply the equipment. Then initiate a culture within your organization that can deliver those solutions. Simply refuse to accept anything less and refrain from lowering the standards you have set. Ensure those standards are higher than your competition

Better educating the end user as well as the technician/installers. Communication has been lost art in the age of “now”. Slow and steady can win any race

Delivering technical excellence from the design to the commissioning to the Servicing stage of every project. Mentoring the next generation of technicians to uphold industry standards, ethics and Technical excellence. To take a method based, process driven and progressive Industry standard approach to safety Health comfort and efficiency. To avoid sales and product based Solutions

** I am no longer with Environmental as of 12/26/24 #BetterHVAC to me means helping to advertise and market HVAC in a way that educates the general public and allowing it to be seen for as important as it it truly is. It means to lead by service meaning to draw would-be, new technicians by

Better training, easier access to training, more hands on training

If you want to compete, eliminate the competition by out performing them. If your HVAC business does not wow the customer experience, then you loose. We provide the ultimate customer experience. Customer service means that you execute, perform, and complete your job effectively, consistently, and efficiently. Oh, and if there is deceit, then no matter

BetterHVAC means performing better than the status quo. It means taking time to test and document findings. It means offering solutions and education to the client that will ultimately help them make their homes healthier, while providing them systems that will run quieter, cost less to operate, and stand the test of time.

Solving root cause issues by listening to homeowners, measuring the system (house, duct, and/or equipment), and proposing options so homeowners can implement solutions based on their priorities and budget. This maybe a repair, a health related issue, or comfort concern, often all of the above. Prescrition before diagnostics is malpractice. Then installing said repair and

I see BetterHVAC as an opportunity to grow our collective success by building upon each other’s ideas. We can improve our craft by sharing knowledge freely and learning from the wide range of stories that come together here.