Contributing insights and better understanding for every installation and repair project so the next technician can be the best person for the job and never feel bad for asking questions to confirm and understand what they are encountering or simply showing them where and how to proceed to find the information they need. It’s all about passing it along. Also I’ve said this before and probably will again to a younger technician, the equipment you work on is not yours, you’re only called to get it running properly and make the system work the way it was designed. So you will never know exactly how to install or repair it but you will know the right people to ask for help.